1. Eligibility for Refunds (Live Demo Classes):
o Refunds are available only if requested within the three-day duration of the live demo classes.
o No refund requests will be entertained after the demo class period has ended.
2. Refund Conditions (Live Demo Classes):
o If the student has made a payment before attending the demo classes and requests a refund during the demo class period, the refund will be processed after deducting an 18% GST tax.
o If a student makes a payment after participating in a free demo class, no refunds will be issued.
3. Refund Policy for Pre-Recorded Courses:
o No Refunds: There are no refunds for pre-recorded courses purchased through https://courses.smartprogramming.in.
o Free Demo Lectures: Before purchasing, we provide free demo lectures (approximately X hours of content) to help you evaluate the course content and ensure your satisfaction.
4. Refund Request Procedure:
o To request a refund for eligible courses, please contact our support team at +91 98887-55565 with your payment details and the reason for the refund.
5. Processing Time:
o Refunds will be processed within 3 business days of the request approval and will be issued to the original payment method used at the time of purchase.
6. Exceptions and Special Circumstances:
o Exceptions to the refund policy may be considered under special circumstances at the discretion of the company. Please contact our support team for more information.
7. Non-Refundable Fees:
o Certain fees, such as administrative or processing fees, are non-refundable.
8. Contact Information:
o For refund requests or inquiries, please contact us at +91 98887-55565 during business hours.
9. Changes to Policy:
o This refund policy is subject to change. Any updates will be posted on our website.